Privacy Policy

Last updated: 14 June 2026

1. Who we are

Surrey Tyres & MOT Centre ("we", "us", "our") operates this website and provides MOT testing, tyre supply and fitting, vehicle servicing, TPMS repairs, wheel tracking and puncture repairs. We are the data controller responsible for your personal data.

Address: Unit 1A, Normandy Business Park, Cobbett Hill Road, Normandy, Guildford, GU3 2AA
Phone: 01483 346 646
Email: info@surreytyres.co.uk

2. The information we collect

When you book an appointment, use our contact form, or get in touch by phone or in person, we may collect:

• Your name;
• Your contact details (phone number and email address);
• Your vehicle details (registration, make and model, tyre size);
• Details of the service you are booking and any notes you provide;
• Records of your appointments, work carried out and payments;
• Limited technical information (such as your IP address and basic analytics) when you use this website.

3. How we collect it

We collect personal data directly from you through our online booking system, our contact form, telephone calls, and when you visit the garage. Our online booking and contact forms are provided through a third-party booking platform that processes your details on our behalf so we can manage your appointment.

4. How we use your information and our lawful basis

Under the UK GDPR and the Data Protection Act 2018, we rely on the following lawful bases to process your data:

• Performance of a contract – to take and manage your booking, carry out the work, and contact you about your appointment or vehicle;
• Legitimate interests – to respond to enquiries, keep records of work carried out, and run and improve our business;
• Legal obligation – to meet our legal and regulatory duties, including submitting MOT test results to the DVSA;
• Consent – where you have agreed to receive reminders or marketing from us. You can withdraw consent at any time.

5. Who we share your information with

We do not sell your personal data. We only share it where necessary, including with:

• The Driver and Vehicle Standards Agency (DVSA), where required for MOT testing;
• Our booking platform and IT providers who process data on our behalf under appropriate agreements;
• Other parties where we are legally required to disclose information.

6. How long we keep it

We keep your personal data only for as long as necessary for the purposes set out above and to meet our legal, accounting and regulatory obligations (for example, MOT and financial records). When data is no longer needed, we securely delete or anonymise it.

7. Your rights

Under UK data protection law you have the right to: access a copy of your data; have inaccurate data corrected; request erasure; restrict or object to processing; data portability; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

8. Cookies

This website may use cookies and similar technologies to help it function and to understand how visitors use the site. You can control cookies through your browser settings.

9. Data security

We take appropriate technical and organisational measures to keep your personal data secure and to protect it against unauthorised access, loss or misuse.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us on 01483 346 646 or at info@surreytyres.co.uk.